Since 1980, BACO Controls has been trusted with providing technical support, sales, and marketing for BACO industrial control and signaling devices. We can create customized control stations based on your unique specifications with same-day turnarounds. Regardless of your needs, we can provide the knowledge, accuracy, and speed you require for a successful project.
The following case study illustrates our ability to collaborate with customers and deliver the required solution with optimal speed and quality.
Client
A global leader in storage retrieval, sorting, and conveyor systems.
Problem
A recent customer approached BACO Controls for a new conveyor project. Their engineering team needed to specify parts and purchase them individually to build an enclosure. The customer was under a tight timeline and required quick assistance with the parts selection process. In addition to searching for a quality product, the customer needed their enclosure to be NEMA 4X.
Solution
The experts at BACO Controls stepped in to make the part selection process completely seamless for the customer. Our sales and technical support team worked directly with their engineers and helped to specify the required parts within an hour. Next, we quickly created a design draft, built a prototype, and emailed a prototype photo to the customer for approval.
We also suggested the customer allow BACO to build their custom control station fully in-house. This allowed us to provide them with custom legend plates and install a grip cord while saving the customer valuable time. In a single day, the finished enclosure was built, shipped, and ready for immediate installation.
Benefits
By choosing to partner with BACO, the customer benefited from working with our technical support team. Not only did this give them access to our expert guidance, but it also saved them valuable time by making the part selection process quicker. Additionally, the customer benefited from our large on-hand inventory, which allowed us to customize and ship the enclosure in the same day.
The Result
The customer was very satisfied with the service, quality, and workmanship of the BACO product line. As a result, they have made BACO a strategic partner for all of their ongoing conveyor projects.
Work with BACO Controls for Your Next Project
BACO Controls specializes in marketing and selling a range of industrial automation components to meet various customer needs. We’ve established ourselves in the U.S. market by delivering exceptional customer service and quality products at competitive prices. For more information about our custom capabilities, or to partner with us on your next conveyor project, contact us today.